Refund and Return Policy
Last Updated: [20/05/2025]
TopyCards LLC is committed to delivering high-quality digital products. Due to the nature of our services (instant digital delivery), all sales are final and non-refundable, except in specific cases described below.
1. Product Nature
All items sold on our platform are digital cards delivered instantly upon successful payment. Once delivered, cards cannot be returned or canceled.
2. Eligible Refund Cases
◉ Refunds or replacements are only available under the following conditions:
✅ Card is invalid or not activated.
✅ Card delivered is of incorrect value or category.
✅ Card not delivered within [30 minutes] of payment without any system notice or support contact.
✅ In all cases, users must provide clear evidence supporting their claim (e.g., screenshots of the error message upon redemption attempt).
3. Non-Refundable Cases
⛔ Misuse of the card on an unsupported region/platform.
⛔ Incorrect application or user error.
⛔ Requests submitted more than 24 hours after delivery.
⛔ Providing inaccurate information during checkout.
4. How to Request a Refund
◉ You can submit a refund request by contacting us via:
📧 [support@topycards.com]
Please include your order number, order details, and any supporting evidence.
5. Review Time
Refund requests are reviewed within 3–5 business days. Our team will contact you with the outcome. If approved, the amount will be refunded to the original payment method.
6. Acceptance
By using TopyCards.com and completing any transaction, you acknowledge and agree to the terms of this Refund & Return Policy.
TopyCards LLC is committed to delivering high-quality digital products. Due to the nature of our services (instant digital delivery), all sales are final and non-refundable, except in specific cases described below.
1. Product Nature
All items sold on our platform are digital cards delivered instantly upon successful payment. Once delivered, cards cannot be returned or canceled.
2. Eligible Refund Cases
◉ Refunds or replacements are only available under the following conditions:
✅ Card is invalid or not activated.
✅ Card delivered is of incorrect value or category.
✅ Card not delivered within [30 minutes] of payment without any system notice or support contact.
✅ In all cases, users must provide clear evidence supporting their claim (e.g., screenshots of the error message upon redemption attempt).
3. Non-Refundable Cases
⛔ Misuse of the card on an unsupported region/platform.
⛔ Incorrect application or user error.
⛔ Requests submitted more than 24 hours after delivery.
⛔ Providing inaccurate information during checkout.
4. How to Request a Refund
◉ You can submit a refund request by contacting us via:
📧 [support@topycards.com]
Please include your order number, order details, and any supporting evidence.
5. Review Time
Refund requests are reviewed within 3–5 business days. Our team will contact you with the outcome. If approved, the amount will be refunded to the original payment method.
6. Acceptance
By using TopyCards.com and completing any transaction, you acknowledge and agree to the terms of this Refund & Return Policy.
